Taxi 40100 has set a new milestone in Austria’s transportation industry by becoming the first taxi dispatch center to offer bookings via WhatsApp, in partnership with “Taxibooker.” This innovative service allows customers to book a taxi directly through the popular messaging app, making the process faster and more convenient than ever before.
“We meet our customers where they are, quite literally,” says Eveline Hruza, General Secretary of Taxi 40100. She adds, “If people use WhatsApp daily, why not make it possible to order a taxi with it?” The numbers support this move: according to the 2023 Media Discourse Study by the City of Vienna, 64% of Viennese residents use WhatsApp regularly, at least several times a week.
Arnoud de Niet, founder of Taxibooker, shares his excitement about expanding their system to Vienna. “We are thrilled to bring our advanced booking platform to this vibrant city. Together with Taxi 40100, we aim to make taxi bookings as seamless as possible for customers.” The Dutch company already operates successfully in cities like Rotterdam, Amsterdam, Antwerp, The Hague, and Karlsruhe.
How Does It Work?
Booking a taxi via WhatsApp is straightforward:
Save the number +31140100 to your phone contacts.
Open WhatsApp and search for Taxi 40100.
Enter and confirm your exact pickup address.
Receive your estimated wait time, booking number, and a tracking link for the taxi.
Relax and enjoy the ride shortly thereafter.
Alternatively, customers can use a QR code or direct link to start their WhatsApp booking: https://bit.ly/taxi40100.
Currently, WhatsApp bookings support metered fares and airport transfers. Eveline Hruza notes, “We’re excited to soon offer fixed-price rides through WhatsApp as well.”
The Future of Taxi Booking
This WhatsApp integration is just the beginning. Taxi 40100 and Taxibooker are already working on the next big development: enabling taxi bookings via Instagram and Facebook Messenger later this year. This initiative aims to attract younger audiences in Vienna, making Taxi 40100 even more accessible.
For more information, visit the Taxi 40100 WhatsApp page and experience the future of taxi bookings today!